Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, nationality)
• Medical travel preferences and treatment-related details (when voluntarily provided)
• Travel information (flight details, accommodation preferences, itinerary data)
• Communication records (emails, messages, consultation requests)
• Website usage data (cookies, analytics, IP address)

2. How We Use Your Information

We use your information to:

• Arrange medical travel services and coordination
• Provide assistance with clinics, hospitals, and healthcare partners
• Organize travel, accommodation, and transportation
• Improve customer experience and service quality
• Respond to inquiries and provide support
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal data.

We may share your information only with:

• Licensed healthcare providers and partner clinics.
• Hotels, transport providers, and travel coordinators.
• Service partners are necessary to fulfill your request.
• Legal authorities, when required by law.

All partners are required to handle your data securely and confidentially.

4. Data Protection

We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no method of online transmission is 100% secure.

5. Cookies & Tracking

Our website may use cookies to:

• Improve website performance
• Analyze traffic and user behavior
• Enhance user experience

You may disable cookies in your browser settings.

6. International Data Transfers

As CareBridge US operates internationally, your information may be transferred and processed in countries outside your residence, including Turkey and the United States.

We ensure that appropriate safeguards are in place for such transfers.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Request data portability
• Object to data processing

To exercise your rights, contact us using the details below.

8. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

CareBridge US
Email: info@carebridgeus.com
Website: https://carebridgeus.com